Customer Testimonials
Would definitely recommend to friends and family!
Great salesman great managers. Had an all around good experience. Made purchasing a car as comfortable an experience as possible. A++++
Service was excellent
My salesman, Pepe Hinojosa, at Bert Ogden ALWAYS provides amazing customer service, has me drive out in the vehicle I want, and gets me the BEST deal possible. I’ve never been disappointed with Bert Ogden that’s why I keep coming back. This is the fourth vehicle Pepe sells to me and I will continue to come back and my family also.
Bert Ogden dealership was able to schedule my vehicle at a moments notice. They deserve a prestigious award to assisting after the OTHER dealership did me wrong.
Drove in right after a night shift and they took in my car and fixed it for me. Starbucks coffee machine for the win, Thanks
Ask for Diego or Jesus, I guarantee they will provide you with a top notch experience and exemplary customer service. If you don’t leave with a vehicle, you’ll want go back when the time is best for You! Joe and Jan also are amazing!
Best service!!! Our advisor Joey was amazing gaves us daily updates on our vehicle. The diesel technician was amazing super helpful and was able to fix our truck!! We are beyond thankful for all there help! Recommend mission chevy they have the best service.
From the walking in, meeting my salesman to helping us get our new 2022 Silverado everything went great. Drove off happy and do look forward in purchasing in the future. Great service great experience.
Muchas gracias al vendedor Pete Lopez. Nos ayudó con la compra de dos Vehiculos. Gracias por hacer el proceso fácil y por su paciencia. Esperamos regresar pronto por la Traverse.
Our Salesman was very Helpful and professional. Pete Lopez
Very helpful
Good people, they work with you.
Tuve muy buena experiencia con mi vendedora Glendy García.Me trataron de lo mejor El manejador Benito Treviño excelente trato y el Sr Jorge Cantú.Lo recomiendo cien por ciento.
Charlie Gonzalez made the purchase experience quick, and without any pressure which is a rare quality on a salesperson. The vehicle was washed and filled with gas, and Charlie explained every feature on the vehicle to my daughter so she would know exactly how to used them to maker her driving experience more pleasurable behind the wheel.
Great experience Diego’s the best
Very smooth and quick
What an awesome experience, very good costumer experience. The process was Pain less easy and fast. I will recommend coming to this place. Great job !
Painless; actually an enjoyable experience; staff very courteous and knowledgeable about products; highly professional; I have purchased multiple Chevrolets in the past; this is my 2nd Truck from Burt Ogden Chevrolet. They are my dealer and when I am in the market for another new vehicle, Burt Ogden has earned my business.
Awesome
Bert Ogden Chevrolet Service department refused to service the air conditioning on an 8 year old Chevrolet Traverse because it had more than 100,000 miles on it, and it wasn't bought at their dealership. To be fair, they did give me the option of pleading my case to the service department manager. I shouldn't have to beg to get a car repaired. Ridiculous. The average age of an SUV on the road in the US is ~11.5 years old and the average mileage per year is ~14,000 miles. That means the average car has 100,000 miles on it by the time its ~7 years ...
I m very satisfied with truck and price they gave me,and very satiafied with the trades i gave them they did the best to do business with me
Had a great experience overall. All staff treated us very well. Sales Rep. Jose Alberto Machorro did a GREAT Job on keeping up with my expectations. He was very patient and professional. 🙏👏
Primero que nada quiciera agredecerle a Pete Lopez por el gran servicio que nos Dios a Mi a Mi Novia y a Mi Hija por la pasencia y por Aver luchado para que todo se hiciera realidad! Muy hamable y un caballero Pete! Igual al demás del equipo que nos atendió con la compra de nuestra nueva troka gracias Dios me los bendiga y los cuide! Arrrrrreeeee👉😁
I purchased a brand new truck in 2021 due to Covid I have been unable to enjoy traveling in it when it was time for my first service I was informed that my free oil change had expired the service advisor immediately notified me that they would work with me and give me a discount I appreciate what he did knowing that I was going to have to pay thank you so much.
Ask for Jesus in sales! I couldn’t ask for a better experience with this group of team players! Absolutely coming back for my future personal and business needs. 👌🏼 Thanks!
I really don't like the key to enter my truck has no remote to lock and unlock and it difficult for me that I'm short to climb into the truck It should have come with running boards and liner
GREAT customer service.
Amazing... didn't expect to leave with my car or even to be qualified for one but the personall did great in making sure that i did just that with very little down.. will be highly recommending from here moving forward... THANK YOU GUYS!!!
Great service and excellent customer service
Our experience was very great. Daniel our salesperson was very courteous and kind. He gave us a tour of the facility and would offer us water and asked us if we were fine. While we were waiting he would conversate with us to make our time worth the while. What a great experience.
The experience here was great, from when we stepped foot until we left. Everything was explained and thanks to Mr. Pepe Hinojosa we left very happy with our decision! Definitely will come back & recommend.
Mr. Pepe Hinojosa has an excellent customer service, professional, he help us set up onstar and the chevy app. Thank you!! Garza Fam.
Jessica @ Service Department was very helpful throughout my vehicle repair process. She called me every single step of the way to information me of my vehicle status. I’ll be visiting Bert Ogden Chevrolet in Mission for any future vehicle service
Fast, reliable service
Good service 👍
Nice friendly staff
Great people , please actually send out the actual survey !!!
Great customer service!!! 😁
Great customer service ☺️
Joey was very attentive and answered all my questions and or concerns I may have had. . Stayed in communication with me on a daily basis giving me updates on my vehicle. He is very professional and exceeded my expectations and I thank him for all his help.
Good service work with you on price
Oil change and tire rotation done in time projected. Friendly staff. Used online Apt scheduler but was new customer so not in system when we arrived. Will be in system next time.
Good
It's was a great experience sales representative Leo Tijerinas is the best, attentive, honest and helpful I am happy with my new car. If you want to have the best experience an the best prices go here 100% recommended.
Great customer service sending friends and family to Karina
Thank you very much Jessica she was a wonderful service lady I appreciate it very much God bless you all thank you for the great service
Great service
Kristian was super nice and explained everything with good detail, love the experience and will go back with him
Experiencia y Amabilidad (Translated by Google) Experience and Friendliness
Much improvement from past experiences, even though they are the same company but different brands, Jessica was very pleasant and fast, and she called when my vehicle was ready as promised.
Very professional and knowledgeable about all the vehicles and made the whole transaction very easy. Hector was our salesman and he made sure everything went smooth and quickly. They have lots to choose from and once we made our selection the process only took about an hour and we were on our way home with our new car!! ??????