Customer Testimonials

This is the place to get your next Mazda vehicle. As soon as we walked in, the salesman greeted us and helped us throughout the whole buying experience. Ruben Esquivel & the whole staff’s attention towards us was superb. I definitely recommend Bert Ogden Mission Mazda

Young lady at the counter wasn't to informed on when tires got rotated, asked her for pamphlet on required maintenance, but said you didn't have one. Lobby was clean and had drinks available. Overall, it was nice.

Ruben made us feel right at home, from the moment we stepped in, test drove a Mazda CX5 till we brought it home. I highly recommend Bert Ogden Mazda, to all my friends and family. It’s the best investment you can make.

Daniel was extremely patient with all of our family involved. Very satisfied with all the courtesy and attention and the hot 🌭 dogs! Daniel answered patiently any questions and concerns we all had.

Excellent work

This being our first visit, we were treated very nice and all our questions were answered in a professional manner

I had a great experience thanks to the salesman JJ he was very helpful and answered all my questions and was able to help me out with my purchase, I highly recommend Bert Ogden Mission Mazda Thanks again!

Excellent customer service, the services are performed very well, in a prudent time.

Ana did a sensational job in helping us purchase a new vehicle. She answered all our questions and concerns, ensuring we were completely satisfied. The finance team were also helpful and made things easier to understand with their high tech touch screen. Thank you, Ed and Pat

Great customer service! Very help to find us a good deal on a car. Thank you very much Moises Herrera

Very friendly and very professional and quick service at a very good price.

Had a great experience and my sales associate David was very helpful and got us a great deal. Vroom Vroom 😉👍

Best Place to get my car service. Love my 2015 Kia Soul and with the service done on it, still feels fresh driving the car around town. Great Work.

Everyone was very polite and friendly . They took my car in right away and it didn’t take as long as I thought it would.

Great service, Eduardo Garcia helped us to get a new KIA. Definitely recommended.

(Translated by Google) An associate at the dealership named Carolina was very kind to me from the moment I arrived. Kia in Mission, Texas. Excellent service. (Original) Una asociada de la Agencia de nombre Carolina fué muy amable conmigo desde que llegué. Kia en Mission, Texas. Excelente servicio.

Had a great experience, great customer service throughout my experience. Highly recommend.

BUYERS BEWARE BERT OGDEN CHEVROLET I’ve been negotiating with Bert Ogden Chevrolet for the past week on an incoming 2027 Corvette ZR1X. I initially offered $90,000 over MSRP, which was apparently close to being approved. On Saturday, I was told one of the managers believed the car could bring $100,000 over upon arrival. I called the salesperson, Jose Leyva, and asked a very simple question: If I agreed to the full $100,000 over MSRP, could I lock the car in with no games? I was told yes. I was then told management had agreed to the $100,000 over MSRP, provided that half of ... Read More

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DealerRater - Aug 20, 2026

BUYERS BEWARE BERT OGDEN CHEVROLET I’ve been negotiating with Bert Ogden Chevrolet for the past week on an incoming 2027 Corvette ZR1X. I initially offered $90,000 over MSRP, which was apparently close to being approved. On Saturday, I was told one of the managers believed the car could bring $100,000 over upon arrival. I called the salesperson, Jose Leyva, and asked a very simple question: If I agreed to the full $100,000 over MSRP, could I lock the car in with no games? I was told yes. I was then told management had agreed to the $100,000 over MSRP, provided that half of the money was wired to demonstrate that I was serious. I immediately agreed and asked them to send the purchase agreement and wire instructions. They sent me the purchase agreement reflecting the $100,000 markup, but no wire instructions. I spent the rest of Saturday trying to get the wire information. I eventually asked to speak with the sales manager, Fred, who called me and personally assured me that the deal was good to go, the car was locked in, and the wire instructions would be coming shortly. Saturday passed. Sunday passed. I was repeatedly told not to worry because the car was mine and they were simply waiting for the business office/accounting to open Monday. Then Monday morning came, and suddenly nobody was responding. Eventually, the salesperson Jose text me a lengthy apology wording it as though my $100k was only an offer. That another offer had supposedly come in for $130,000 over MSRP, which they said they turned down. Jose and Fred then explained that they had done everything they could and that the final decision belonged to General Manager Jakob Waldbusser. I was then told they would be selling the car for $150,000 over MSRP. The issue here isn’t the price. Dealers are free to price their vehicles however they choose. The issue is keeping your word. I was given a purchase agreement. I was told management approved the deal. I was asked to wire money to demonstrate that I was serious. I was personally assured by the sales manager that the deal was locked in. If your word means nothing once more money comes along, what exactly is the value of doing business with you? There was an opportunity to handle this professionally, even if management ultimately wanted more money. Instead, I was given repeated assurances that the car was mine and then left waiting while the deal apparently changed behind the scenes. In my opinion, this is a serious lack of business ethics and integrity. People remember how you conduct yourself when money is involved. Unfortunately, my experience with this team was that their word was worth less than the next dollar offered. Buyers should do their own due diligence and be extremely careful when dealing with this dealership and its management team. Zero confidence. Zero business ethics. A word should still mean something in business.

Read at DealerRater

Bert Ogden Chevrolet have insane mark ups. The outrageous markups are bad enough, but what makes this even worse is the apparent lack of integrity when it comes to honoring what was discussed. Charging $100,000+ over MSRP on a Corvette ZR1X is already excessive, but then changing course because management believes they can squeeze another $50,000 out of someone is incredibly short-sighted. At some point, chasing every last dollar becomes PURE GREED! A dealership can ask whatever price it wants, but if its representatives give someone their word on a number and management later moves the goalposts because they think they ... Read More

Full review text opened.

DealerRater - Aug 20, 2026

Bert Ogden Chevrolet have insane mark ups. The outrageous markups are bad enough, but what makes this even worse is the apparent lack of integrity when it comes to honoring what was discussed. Charging $100,000+ over MSRP on a Corvette ZR1X is already excessive, but then changing course because management believes they can squeeze another $50,000 out of someone is incredibly short-sighted. At some point, chasing every last dollar becomes PURE GREED! A dealership can ask whatever price it wants, but if its representatives give someone their word on a number and management later moves the goalposts because they think they can make more, how are customers supposed to trust anything they say? You can make money back. Trust and reputation are much harder to recover. Outrageous markups combined with failing to stand behind your word is not the way to earn loyal customers.

Read at DealerRater

Mayra is always so helpful every time my vehicle needs service. Is always willing to offer options of additional services in case I need a ride. Keeps me updated through the whole process!

Martín was very helpful, great experience 😊

(Translated by Google) Excellent service from Eduardo Garcia. Record-breaking sales and processing times. In just a few hours, I was driving my brand-new vehicle with all the necessary registration and paperwork in my name. An unforgettable experience. (Original) Excelente atension Eduardo Garcia. Tiempos records de venta y gestion. En pocas horas sali manjenado mi vehiculo nuevo con placas y documentacion en regla y a mi nombre. Experiencia inolvidable

The service manager at Bert Ogden Mazda went out of his way, including his store, director to get us back on the road for that day on our vacation journey with our SUV. I am very pleased with the service department.

Fast,quick service!

(Translated by Google) What I can say is that you won't leave empty-handed. The agents really know how to do business and find the best option for you. They're very kind and, above all, very patient 🙏. And after visiting five different dealerships, I was finally able to find and negotiate what I needed with them. They have cars at very good prices, and the prices are negotiable. (Original) Lo que puedo decir es que no te vas con las manos vacias. Los agentes si saben hacer negocio y buscar la mejor opcion para ti. Muy amables, con mucha ... Read More

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Google - Aug 16, 2026

(Translated by Google) What I can say is that you won't leave empty-handed. The agents really know how to do business and find the best option for you. They're very kind and, above all, very patient 🙏. And after visiting five different dealerships, I was finally able to find and negotiate what I needed with them. They have cars at very good prices, and the prices are negotiable. (Original) Lo que puedo decir es que no te vas con las manos vacias. Los agentes si saben hacer negocio y buscar la mejor opcion para ti. Muy amables, con mucha paciencia sobre todo 🙏. Y despues de ir a 5 agencias con ellos si pude encontrar y ajustar lo que necesitaba. Tienen carros con muy buen precio y negociables.

45 minute oil change, not bad

Paloma was excellent to work with. Very happy with my Cx-90

The accommodations that David Gutierrez and the staff made for my handicap mother and I was incredible. From the start to finish, excellent service. My mother and I are very pleased with Bert Ogden Mazda and are enjoying our 2026 CX-30 very much!

Staff was very friendly .

Great dealership, this is my 3rd Mazda and always get treated well. Thanks to salesman Eduardo Garcia and the finance team for getting me in and out the door.

(Translated by Google) Excellent service and friendliness... my sales agent Martin Camacho... I highly recommend him 👌 (Original) Excelente trato, servicio y amabilidad.. mi agente de venta Martin Camacho .. se los recomiendo 👌

Awesome customer service.

(Translated by Google) Excellent service from Alexis (Original) Excelente atención de Alexis

Friendly service got a good deal Thanks Eduardo Garcia

Great and quick customer service 🙂

Since my arrival and until I left Julie and team treated me very nice. It was drizzling and Julie was the one getting wet. She was so considerate.

So kind of them to fit me in even without an appointment! #gratitude #service

Recently purchased a new vehicle with Martin and Nayeli, and had an easy process. Martin went above and beyond for me, and was very knowledgeable. Highly recommend this location if you’re looking for a new vehicle!

Friendly sales staff. Loving my new Kia!

Love the customer service

Excellent experience at Bert Ogden Mazda. They diagnosed it within a day, let me borrow a great CX 50 while mine was repaired over the weekend. I had bought extended warranty so my out of pocket was $100 deductible on a $1550.00 repair bill.. Thank You Service team member Jenifer M.

Eduardo was so amazing from the moment we met him! He approached us, asked us what we were wanting to do! Found solutions to be able to support us! He really cares and has great communication skills! Will definitely recommend him! Easy process went in late one night and left the next with a car!

Daniel C was very helpful in finding a car test drives and going through all the steps. Santiago made the financing go smoothly. Overall it was a good experience!

Very good service. Highly recommend Daniel Cisneros our salesman.

Service was professional and completed in the time period promised

Salesman David Gutierrez made this buying experience much better than I anticipated. My wife is happy with her new Mazda CX-5.

I was helped by friendly & professional staff both by phone & in person. Their shuttle service was extremely helpful as well. Thank you KIA staff.

Excellent service

David Gutierrez and Daniel exceeded our expectations. Their service was excellent. Everything was explained in a kind and professional way. David was very understanding and patient with us. He took his time allowing us to test several vehicles, and explained all the technology features in every car. I will definitely recommend this Mazda dealership to our friends and family.

I did like the service and the way a video was sent to me about what repairs needed to be done. The only thing is they did not have a loaner for use while car was in service but all in all great service

(Translated by Google) Excellent service!! (Original) Excelente trato!!

Martin and Eduardo gave us a great experience.

Amazing customer service, notified me everytime there was an update. And even called me back to verify how long it would take. Amazing service

(Translated by Google) Very good experience 💯 (Original) Muy buena experiencia 💯

Muy agradecida con el trato que nos dieron en especial a Ana Aguirre y muy satisfecha con la compra y sus garantías. GRACIAS😊 (Translated by Google) I'm very grateful for the service we received, especially from Ana Aguirre, and very satisfied with the purchase and its guarantees. THANK YOU 😊

Jesus Ortega fue muy amable y me explicó y me ayudó con todo el proceso excelente vendedor (Translated by Google) Jesus Ortega was very kind and explained and helped me with the whole process; an excellent seller.

Crystal was the best sales woman! She always made sure that i was satisfied and content with any car i looked at and had me drive home with exactly what i went in looking for! 🙂

Acabo de hacer la compra de una SUV quedé enamorada d mi nuevo vehículo y la atención que me dieron 100 de 100 seguiré eligiendo Mazda (Translated by Google) I just bought an SUV and I'm in love with my new vehicle and the service I received. 100 out of 100! I will continue to choose Mazda.

I am very satisfied with the service.

Great customer service, friendly staff, and good prices. Highly recommend this place.

Great SalesMan Martin👍🏼

Thanks for the exceptional warm service you provide me Mayra, it was like talking to a close friend, you took care on every detail.

First and foremost, I’d like to say my shopping experience with Mazda has been amazing. Daniel Cisneros was incredibly attentive, professional, and helpful throughout the entire process. Any question or concern I had was answered ASAP, and he made sure I felt comfortable and informed every step of the way. Buying a vehicle can sometimes feel stressful, but Daniel made the experience smooth, exciting, and genuinely enjoyable. He went above and beyond to make sure everything was taken care of and that I got exactly what I wanted. I truly appreciated his patience, communication, and dedication to great customer ... Read More

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Google - May 7, 2026

First and foremost, I’d like to say my shopping experience with Mazda has been amazing. Daniel Cisneros was incredibly attentive, professional, and helpful throughout the entire process. Any question or concern I had was answered ASAP, and he made sure I felt comfortable and informed every step of the way. Buying a vehicle can sometimes feel stressful, but Daniel made the experience smooth, exciting, and genuinely enjoyable. He went above and beyond to make sure everything was taken care of and that I got exactly what I wanted. I truly appreciated his patience, communication, and dedication to great customer service. I highly recommend asking for Daniel if you’re looking for a vehicle. Thank you again for making this such a positive experience. I absolutely love my new Mazda!

amazing service!

I will give it a 5 star. The willingness to work with me to meet my budget was excellent. Sid went far and beyond to get me a vehicle. Thanks so much.

THE BEST PLACE TO BUY A NEW CAR THEY EVEN BEAT SAN ANTONIO PRICES GREAT SERVICE LOW INTEREST