Customer Testimonials

45 minute oil change, not bad

Paloma was excellent to work with. Very happy with my Cx-90

The accommodations that David Gutierrez and the staff made for my handicap mother and I was incredible. From the start to finish, excellent service. My mother and I are very pleased with Bert Ogden Mazda and are enjoying our 2026 CX-30 very much!

Staff was very friendly .

Great dealership, this is my 3rd Mazda and always get treated well. Thanks to salesman Eduardo Garcia and the finance team for getting me in and out the door.

(Translated by Google) Excellent service and friendliness... my sales agent Martin Camacho... I highly recommend him 👌 (Original) Excelente trato, servicio y amabilidad.. mi agente de venta Martin Camacho .. se los recomiendo 👌

Awesome customer service.

(Translated by Google) Excellent service from Alexis (Original) Excelente atención de Alexis

Friendly service got a good deal Thanks Eduardo Garcia

Great and quick customer service 🙂

Since my arrival and until I left Julie and team treated me very nice. It was drizzling and Julie was the one getting wet. She was so considerate.

So kind of them to fit me in even without an appointment! #gratitude #service

Recently purchased a new vehicle with Martin and Nayeli, and had an easy process. Martin went above and beyond for me, and was very knowledgeable. Highly recommend this location if you’re looking for a new vehicle!

Friendly sales staff. Loving my new Kia!

Love the customer service

Excellent experience at Bert Ogden Mazda. They diagnosed it within a day, let me borrow a great CX 50 while mine was repaired over the weekend. I had bought extended warranty so my out of pocket was $100 deductible on a $1550.00 repair bill.. Thank You Service team member Jenifer M.

Eduardo was so amazing from the moment we met him! He approached us, asked us what we were wanting to do! Found solutions to be able to support us! He really cares and has great communication skills! Will definitely recommend him! Easy process went in late one night and left the next with a car!

Daniel C was very helpful in finding a car test drives and going through all the steps. Santiago made the financing go smoothly. Overall it was a good experience!

Very good service. Highly recommend Daniel Cisneros our salesman.

Service was professional and completed in the time period promised

Salesman David Gutierrez made this buying experience much better than I anticipated. My wife is happy with her new Mazda CX-5.

I was helped by friendly & professional staff both by phone & in person. Their shuttle service was extremely helpful as well. Thank you KIA staff.

Excellent service

David Gutierrez and Daniel exceeded our expectations. Their service was excellent. Everything was explained in a kind and professional way. David was very understanding and patient with us. He took his time allowing us to test several vehicles, and explained all the technology features in every car. I will definitely recommend this Mazda dealership to our friends and family.

I did like the service and the way a video was sent to me about what repairs needed to be done. The only thing is they did not have a loaner for use while car was in service but all in all great service

(Translated by Google) Excellent service!! (Original) Excelente trato!!

Martin and Eduardo gave us a great experience.

Amazing customer service, notified me everytime there was an update. And even called me back to verify how long it would take. Amazing service

(Translated by Google) Very good experience 💯 (Original) Muy buena experiencia 💯

Muy agradecida con el trato que nos dieron en especial a Ana Aguirre y muy satisfecha con la compra y sus garantías. GRACIAS😊 (Translated by Google) I'm very grateful for the service we received, especially from Ana Aguirre, and very satisfied with the purchase and its guarantees. THANK YOU 😊

Jesus Ortega fue muy amable y me explicó y me ayudó con todo el proceso excelente vendedor (Translated by Google) Jesus Ortega was very kind and explained and helped me with the whole process; an excellent seller.

Crystal was the best sales woman! She always made sure that i was satisfied and content with any car i looked at and had me drive home with exactly what i went in looking for! 🙂

Acabo de hacer la compra de una SUV quedé enamorada d mi nuevo vehículo y la atención que me dieron 100 de 100 seguiré eligiendo Mazda (Translated by Google) I just bought an SUV and I'm in love with my new vehicle and the service I received. 100 out of 100! I will continue to choose Mazda.

I am very satisfied with the service.

Great customer service, friendly staff, and good prices. Highly recommend this place.

Great SalesMan Martin👍🏼

Thanks for the exceptional warm service you provide me Mayra, it was like talking to a close friend, you took care on every detail.

First and foremost, I’d like to say my shopping experience with Mazda has been amazing. Daniel Cisneros was incredibly attentive, professional, and helpful throughout the entire process. Any question or concern I had was answered ASAP, and he made sure I felt comfortable and informed every step of the way. Buying a vehicle can sometimes feel stressful, but Daniel made the experience smooth, exciting, and genuinely enjoyable. He went above and beyond to make sure everything was taken care of and that I got exactly what I wanted. I truly appreciated his patience, communication, and dedication to great customer ... Read More

Full review text opened.

Google - May 7, 2026

First and foremost, I’d like to say my shopping experience with Mazda has been amazing. Daniel Cisneros was incredibly attentive, professional, and helpful throughout the entire process. Any question or concern I had was answered ASAP, and he made sure I felt comfortable and informed every step of the way. Buying a vehicle can sometimes feel stressful, but Daniel made the experience smooth, exciting, and genuinely enjoyable. He went above and beyond to make sure everything was taken care of and that I got exactly what I wanted. I truly appreciated his patience, communication, and dedication to great customer service. I highly recommend asking for Daniel if you’re looking for a vehicle. Thank you again for making this such a positive experience. I absolutely love my new Mazda!

amazing service!

I will give it a 5 star. The willingness to work with me to meet my budget was excellent. Sid went far and beyond to get me a vehicle. Thanks so much.

THE BEST PLACE TO BUY A NEW CAR THEY EVEN BEAT SAN ANTONIO PRICES GREAT SERVICE LOW INTEREST

Muy amable el personal y muy buen servicio , muy agradecida . (Translated by Google) The staff were very friendly and the service was excellent, I am very grateful.

I placed an appointment for an oil change and was out of there in no time. Staff was nice and professional.

Excellent service. I took sportage for a recall and check engine light. And since I was there might as well do an oil change with a coupon dealership had sent. They provided all services needed in a timely manner and advised concerns as well. Carolina and team did a great job.

Myra always comes through with setting up an appointment and the service is great. I don’t mind drive from Weslaco to mission.

I highly recommend Bert Ogden Mission for their exceptional service. They did an outstanding job on my Kia Telluride, attending to every detail with the utmost care. Furthermore, the customer service was among the best I have ever experienced. In particular, Mayra Calderon was professional and attentive, ensuring all of my questions were thoroughly addressed. This was a seamless, five-star experience, and I will certainly be returning for future needs. Thank you to the Bert Ogden Mission team for your excellence.

Great customer service. Would definitely recommend to others.

Absolutely fantastic! Everyone that worked with me were just amazing! They'll work with you to get you a great reliable vehicle within the budget you can afford. There are so many dealerships out there that make all kinds of promises, but Bert Ogden Mission Mazda actually delivers! Thanks guys! You're the best!

Excelente servicio casi nada de espera aunque no tenga cita (Translated by Google) Excellent service, almost no waiting even without an appointment

I highly recommend this dealership if you’re looking for great service and a positive car-buying experience. Ruben and Martin took really good care of us from start to finish, everything was handled with professionalism, care, and attention to detail. It’s not every day you come across a team that truly values their customers and goes the extra mile to make the experience enjoyable. I will definitely be recommending them to friends and family and will be returning in the future! Elizabeth & Frank G.

Carolina is excellent, Mayra is always great help!

Eduardo was super helpful with purchasing my first car!

Jesus is the Best!! Very detailed and professional. Made my car purchase 100% smooth.

2 horas con 45 minutos de espera para un cambio de aceite. Es mucho tiempo (Translated by Google) A 2-hour and 45-minute wait for an oil change. That's a long time.

Very kind people and helpful! Great service!

Had made an appointment for 7:30 and arrived to service department along with several other customers. I was taken care of promptly since I was the only one with an appointment which I appreciated. My car was serviced faster than expected, all issues were addressed and car was returned clean and on time. My compliments to the whole service department.

The salesman was very knowledgeable about the vehicle and I ended up buying it.

Great service and excellent customer care.

I'd like to say I'm happy with my car in the shop but unfortunately I'm not. Brought my car in for it's hesitation and was told it's the injectors so I paid over$1,800 for that and she runs the same as she did when I dropped her off. They said my spark plugs need replaced and we replaced them for $100 so those weren't cheap but I guess we need the$150 ones. Hopefully doing that and spending another$2,000 getting the transmission plus fixed my car will work correctly again. Myra was very patient with me ... Read More

Full review text opened.

Google - Apr 4, 2026

I'd like to say I'm happy with my car in the shop but unfortunately I'm not. Brought my car in for it's hesitation and was told it's the injectors so I paid over$1,800 for that and she runs the same as she did when I dropped her off. They said my spark plugs need replaced and we replaced them for $100 so those weren't cheap but I guess we need the$150 ones. Hopefully doing that and spending another$2,000 getting the transmission plus fixed my car will work correctly again. Myra was very patient with me and explained what the tech said needs to be done.

Han sido muy amables y honestos. (Translated by Google) They have been very kind and honest.

Great customer service 👏 Jesus and Sid were awesome Thank you