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Convenient & friendly service. A vehicle was available to take me home while they worked on my vehicle. The service only took 2 hours. Carolina at the service desk kept me updated on the status of the vehicle.
We took in our Chevy trax after the engine light came on, we got supper worried about it… engine lights are never a good sign…Whenever we get any sort of service done on the trax we always run to the associate Joey that works in service, Joey has always made our service appointments super easy and stress free, he’s very attentive to making sure things run as smooth as possible. So when our engine light came on of course we ran Joey to help us figure out what wrong and what could be done. Joey explained to us ...
All the staff was super helpful and when it came to asking the in-depth questions in regards to financing Paul from the finance dept really went out of his way to explain everything to us. Good experience overall.
It was a simple experience. Went in for some simple car service. Go it. Nice and simple.
Excellent service on a timely manner. Very helpful and courteous.
Excellent service. We're very helpful in a timely manner.
Great quick service!
It was a simple oil change and tire rotation. Got it in a satisfactory amount of time.
Glendy, Jorge and staff did an awesome job assisting with my new truck purchase. Super smooth all the way through. Came from Katy, Tx to get the truck. Outstanding deal. If your in the area or not, give them a look. Thanks Bert Ogden Chevrolet.
As a first time buyer I would like to say that my experience was nothing like I imagined. The process was easy, every staff member was kind and helpful, and last but not least, they worked hard to make it possible for me to drive out of the dealership with a brand new car. Salesman, Jesus Rojas and team, thank you very much and I will continue to making business with Bert Ogden Mission.
Came in to get an oil change on our Chevy Silverado and was greeted with a friendly smile. Fresh coffee and clean waiting area.
THE GENTELMAN THAT HELPED ME WAS VERY PROFESSIONAL AND HAD A GREAT ATTITUDE
Daniel was an awesome salesman. He was upfront about pricing, financing and very knowledgeable about the vehicle. He made purchasing a vehicle easy and fun.
Exelent service. Very profecional
Sales agent Leo was very professional knowledgeable, and friendly. Great customer service. This is the second vehicle I get there and for the most part I'm very satisfied with the service I receive
Great customer service
Great customer service, friendly staff and timely manner. I am very happy with the service ☺️
Thanking Cipi for his managerial and personal manerizum for great service. I have known Cipi for over 20 years. Throughout the years he has always helped me and my family in getting the best deals possible no matter credit score or amount of sale. The last purchase was a truck for my son in law and daughter two weeks ago. As always the transaction was very fair and expedited. Also thanks to Julie C. For helping. I have recommended many family members and friends to Cipi and they have all been very satisfied. Thank you Sir Keep up the good work. ...
If I have to buy another truck, I will go back to Bert Ogden. Top notch service. Got what I wanted at the price I wanted 5-Stars across the board !!!!
My sales rep was amazing definitely recommend this dealership.
Juat purchased our 3rd vehicle in 4 years from Bert Ogden Chevy in Mission. All the staff treats you so well and we are always so satisfied when we leave. Cipi is such a great manager and helps us out as much as possible. Julie C. Also was an amazing help throughout the process. She has such a great personality! Thank you from the Vargas-Sosa family!
Excellent customer service.
great customer service
Great service. Mr Banda is very knowledgeable and helpful. Thank you
Jason was great and so was the service manager I believe his name was Ron.
Excellent Customer Service.
Service rep was very helpful and knowledgeable.
Great customer service thanks for everything
Great service, very pleased with our new vehicle. Thank you Jesus Rojas.
Carlos Villegas muy buen servicio, gracias por todo y por ayudarme a agarrar el carro perfecto!! 🙏🏼 (Translated by Google) Carlos Villegas very good service, thanks for everything and for helping me get the perfect car!! 🙏🏼
Everybody was very friendly and courteous. My vehicle was ready at the time they promised. The service was excellent. My vehicle is in tip top shape. Thanks Bert Ogden.
Muy buen servicio de parte del personal, muy atentos, muy eficientes el señor Carlos Villegas y el señor Benito Treviño 100% recomendados siempre los mejores tártaros (Translated by Google) Very good service from the staff, very attentive, very efficient Mr. Carlos Villegas and Mr. Benito Treviño 100% recommended always the best tartars
Had a great experience as usual. Glendy was a wonderful salesperson to work with!
Very satisfied with the service given to me at Bert Ogden. By the Sales Representative Karina Hernández
Got my vehicle in and out in a timely manner. Joey took the time to explain to me all my issues. Will definitely be doing more business here.
It was straight FIRE
As a single mom with a toddler my experience with Bert Ogden was the way to go. They had excellent customer service and a easy process. Was also provided with options as to what I was looking for. I definitely recommend Bert Ogden in Mission I’m extremely satisfied with my Traverse!
Excelente 👌 personal (Translated by Google) Excellent 👌 staff
Thank you Cipi Saenz and the Bert Ogden staff for always giving me the best customer service when purchasing a new vehicle. I love my new truck.
Great service and was an easy car buying experience. Thank you Cipi Saenz for the great car buying experience
2hr wait on oil change but they a friendly staff & a good waiting area
Great service by Cipi and Leo every step of the way at Mission Bert Ogden. Cipi has given us great service and has gone above and beyond. Thank you Cipi A+ service.
Pete Lopez did a great job and kept me up to date with the arrival of my vehicle. I appreciate his help.
Everyone was very helpful from the moment I arrived at the service department. They kept me updated on my vehicle which was much appreciated.
Great customer service
Hector really helped me out with getting the vehicle I was looking for. He went above and beyond to help me out! Im very satisfied with the service provided and the purchase I made. Thank you!
Mr Machorro did an amazing job! Also, Mr Jorge Ivan made sure my paperwork was squared away and explained everything.
I was at Bert Ogden Chevrolet this weekend looking for a preowned car. I was immediately acknowledged by a young lady named Valeria Sotelo. I was pretty clear what I was looking for as far as payment and bodystyle of car I needed. She was very friendly, easy to talk to and had a great personality. She started looking for something to fit my needs. I honestly wasn't thinking of finding anything in the store. With the help of her manager and Raymundo Villarreal. I was able to walk out with a sport utility vehicle, with the payment I ...
Very professional and knowledgeable about all the vehicles and made the whole transaction very easy. Hector was our salesman and he made sure everything went smooth and quickly. They have lots to choose from and once we made our selection the process only took about an hour and we were on our way home with our new car!! ??????
Visited the Bert Oden Cadillac Servicing department on Tuesday, Nov. 20th. John, one of the Servicing agents assisted me as soon as arrived early in the morning. Within an hour and 15 minutes, the wheel rotation was done, the oil had been changed, and the vehicle checklist had been completed. Outstanding job by John and the Servicing Crew, I really appreciate it, thanks1 Juan O. Garcia